Welcome to iMood.uk! We are committed to providing a smooth and reliable shipping experience for all our customers within the United Kingdom, Europe, and worldwide.
1. Shipping Within the United Kingdom (UK)
Shipping Fee
UK Standard Shipping — £3.5
Delivery Time
UK delivery within 2–3 business days.
Shipping Carriers
-
We work with trusted and well-known carriers to ensure fast and safe delivery.
-
A tracking number will be emailed to you once your order is dispatched.
Order Processing Time
-
Orders are processed within 24 hours on business days.
-
Orders placed on weekends are processed the next business day.
2. Europe Shipping
Shipping Fee
Europe Shipping — £9.99
Delivery Time
Delivery within 5–7 business days across Europe.
Customs & Import Duties
Customers in Europe are responsible for any customs fees, taxes, or import duties required by local authorities.
3. International Shipping (Worldwide)
Shipping Fee
International Shipping — £12.99
Delivery Time
Worldwide delivery within 7–14 business days.
Customs & Import Duties
International customers are responsible for any customs charges, taxes, or import duties applied in their country.
4. Order Tracking
Once your order is shipped, you will receive:
-
Your tracking number
-
A direct link to track your package online
5. Delays
While we aim for fast and reliable delivery, delays may occur due to:
-
Weather conditions
-
Customs processing
-
High seasonal demand
If any delay occurs, our support team will assist you promptly.
6. Contact Us
For any shipping-related questions, feel free to reach out:
📧 info@iMood.uk